We take your privacy seriously and are committed to protecting the information you share with us. By using this website and providing your details, you consent to the terms outlined in this policy.
For the purpose of the Data Protection Act 2018, the data controller is Pauline Jones Florist. We only collect information that enables us to process your order or respond to an enquiry. This may include your name, address, email, and telephone number. We will never collect sensitive information without your consent.
If you contact us with a query or place an order, your details will be used solely to assist you and provide our services. We may contact you by telephone, email or post where necessary.
Your information may be stored securely within the UK and accessed by authorised staff or trusted service providers who assist us in fulfilling your order. Where required, your contact details may be shared with third-party suppliers or couriers for delivery purposes. Your payment details are never shared.
If you have opted in, we or approved third parties may contact you with information about services or offers that may interest you. We will not share your details for marketing without your consent.
From time to time we may share anonymous, aggregate website usage data with third parties. This information does not identify you personally.
Unless you opt out, our website uses cookies to improve functionality and personalise your experience. Cookies help us monitor traffic, remember your preferences and enhance website performance. You can disable cookies in your browser settings, though this may affect how the website functions.
We use reasonable measures to protect your personal information from unauthorised access. However, internet transmission is not completely secure and we cannot guarantee absolute protection. Your information will be kept for a reasonable period or as required by law.
Your data may be disclosed if required by law, or if our business is sold or transferred. You are entitled to request a copy of the personal data we hold about you.
We may update this Privacy Policy at any time. Any significant changes will be posted on this page. If you have any questions or requests relating to your personal data, please contact us through our contact page.
Flower Subscription Service In & Around New Milton